• "I cannot say that I enjoyed this experience but I can say that it will make a profound difference to the way I will approach my job. Just about all the content of the Programme challenged my thinking: I hope I can live up to its expectations. The Company will benefit from a happier workforce."

    Vic Wright    Centre Manager, Aviation Training International (2008)

  • "The programme was inspirational. Gave me the opportunity in my frantic life to reflect and take stock. It enabled me to affirm that I am a good manager but that I can still improve."

    Jacqui Rayner, L&D Manager, Ministry of Justice

  • "One of the best courses I have ever been on, and one which I will strongly recommend back in the workplace. Pace, content, opportunity to share ideas within the group and discuss were all excellent."

    Jean Rycroft, L&D Manager, Santander (2010)

  • "The leadership workshops you ran in Luxembourg for our Euro-100 management group were a great success, and everyone is now talking about CHOICE! The Lombard mouse mats with the six CHOICE principles will remind us all of what's needed to move the Lombard culture forward."

    Wendy Evans, HR Manager, Lombard International Assurance (Oct 2010)

  • "The programme challenged my thinking, for example the benefits of trusting team members to take on more responsibilities for tasks, to develop and engage them. I will use all the CHOICE principles and I also liked the check-book approach rather than a traditional action plan."

    Lisa Ray, Learning Partner, Barclays

  • "It is one of the best programmes I have taken part in during my 15 years in the organisation. I liked the way it was split between a 'where we are now' stage, then 2 full days, followed by a checkpoint stage. I've become more accessible and more approachable, my team are more open with me."

    Andy Dunn,   CMC Team Manager,  BT Openreach

  • "I enjoyed the mix of theory and practice. The CHOICE management principles are a complete set of values and behaviours neatly encompassed in an easy to remember acronym. A common language to use across the Company will encourage the new behaviours."

    Alison Kennett,  Head of Commercial,  ATIL

  • "At last there is a course that addresses the need of managers to become self-aware and realise that we ultimately by our attitudes and approach can affect our team's performance."

    Dena O'Gorman, Training Manager, Guys & St Thomas NHS Foundation Trust

  • "The course was excellent and very thought-provoking. I feel a manager of any level would benefit from attending. It will help move the Company to a more transparent and positive communication culture."

    Luke Rawlinson,   Business Development Manager,   Vygon (UK)

  • "The journey through the CHOICE Principles was well structured, challenging and thought provoking. It provided everything we required and more, particularly the ability to engage with ‘hard to reach' employees."

    Kevin Tumelty, Head of Security, National Assembly for Wales

  • "The Programme was very beneficial and enjoyable - I use at least half the content regularly. Treating people properly improves business results."

    Andrew Viazzani,  Confused.com HR Manager     admirallandscape.jpg

  • "All participating managers are asked 'What impact do you think it would have on your culture if CHOICE was adopted as the NextGen management model?'   The overall responses since 2008 suggest concern with existing cultures:   Neutral 7%    Positive 21%    Very positive 72%"

    Neil Anderson,   Lead Consultant, NextGen

  • "CHOICE is an excellent, very real and appropriate set of principles. Adopting it throughout the Company will create greater engagement leading to higher levels of employee satisfaction and performance improvement."

    Steve Marsh,  HR Manager, Aviation Training International

  • "The CHOICE programme our top-team attended was an eye-opener. The employee surveys you ran showed us what we needed to focus on to build trust levels. These were tough messages but the changes have made a big difference to the general atmosphere, so keep on doing what you're doing!"

    Ian Brown, Managing Director, Funkwerk Information Technologies

  • "CHOICE as a set of management principles is excellent; a really clear and straightforward framework. The content is great - well researched and meaningful. What challenged my thinking most was the need to provide people with opportunities to do more of what they do best."

    Fiona Deal,  Director of HR, Moat Housing

  • "My people will think I've had a frontal lobotomy. But they will see changes. I am determined. I personally think it will create a more harmonious team."

    Mick Faverger      Centre Manager, Aviation Training International

  • "CHOICE would have a very positive impact on our culture. I have ensured  that my managers use the CHOICE principles in their work and I have set dates to sit in 121's to ensure this happens.  They have commented they are excited about the future and can feel a ‘wind of change'."

    John Chambers, Operations Manager Automotive, Babcock International

  • "The gap between the sessions enabled me to put into practice what I had learnt.  Comparing the first MY CHOICE survey results to the second helped to show the changes I had made were having the desired impact. It also showed the areas I needed to focus on. My team are being more proactive."

    Jai Dhillon,  Quality Efficiency Manager, BT Openreach

  • "The CHOICE model is very sound indeed. Like most businesses our Company has been mainly task and finance driven. I hope that, by adopting CHOICE as a mental map for everyone, more emphasis will be placed on the human dimensions, leading to greater engagement and performance."

    Mike O'Donaghue,   Business Development Manager (2008)  Aviation Training International

  • "In terms of ‘Employee Engagement' and what is required of managers now and in the future for the NHS, this programme is the Gold Standard. A must for any manager or organisation looking to move forward with a new management paradigm to engage staff for the 21st Century"

    Ann Elliott Leadership & Team Development Manager, Cwm Taf University Health Board, 2015

  • "Employee engagement continues to be at the top of the strategic agenda for UK employers. The Rules of Engagement white paper offers some thought-provoking insights to employers, well worth considering."

    David MacLeod,  now Chair of the Government's Task Force on Employee Engagement

  • "The programme has given us a range of practical tools and a shared language that will help us reinforce and promote the six CHOICE principles throughout the Company ... it is my aspiration that the six principles become second nature, intrinsic to our culture, part of our DNA."

    Chris Haynes,  Managing Director, Aviation Training International (2008)

  • "ALL following the same principles and all sharing an objective across the business. All people-managers MUST be on this course - part of induction when new managers come in. It will DEFINITELY improve performance; my team will feel more involved and valued, therefore will strive to achieve."

    Kimberley Reed,  Head of Supply Planning,  BT Openreach

  • "The course was absolutely fantastic (Feb 2011). What I took away most was the self-realisation. When you get reflection on yourself, you can actually make the change rather than just thinking about making a change!"

    Miles Neal,  CMC Insight & Analysis Manager, BT Openreach 

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Public schedule

PROGRAMME OUTLINE

The course is in three parts. Part 1 is The Reality-Check workshop (1 day) which introduces delegates to the new management paradigm, the key drivers of engagement and the Rules of Engagement. They will have an opportunity to reflect on their teams and receive the results of the MY CHOICE workplace survey. Part 2, the NextGen Manager workshop (2 day classroom), is conducted six weeks later and is where delegates are introduced to the CHOICE engagement model.

After a 8-12 week gap they attend the Progress-Check Workshop (1 day classroom) to review progress and experiences. The MY CHOICE workplace survey is conducted with delegates’ direct reports before part 1 and part 3 of the programme.. The survey focuses on how individuals are managed in the workplace and how they feel about it. This informs managers as to what actions they need to take, in order to better engage both individuals and teams.

Course fee;  £990 +vat per delegate (maximum group size is 8)

 

 

         

In-company Programmes


Several hundred managers from top teams to first-line managers have attended closed, in-company NextGen programmes since 2008. The results have been remarkable - when people feel trusted and appreciated they generally respond quickly with increased motivation and commitment.

In-company events generally follow the format of the public schedule programme, with a cohort of up to 8 managers attending 4 days of classroom events over a 6-7 week period. The effectiveness of participants' adjusted management style is assessed through anonymous online surveys of the managers' direct reports administered externally by the NextGen team.

Programme fee per cohort (max. group size 8) is £6,995 +vat.   Call us to arrange an introductory meeting, 024 7641 1288 or freephone 0800 999 6040 

 

 

 

i

Cyou have a 


Choice

  

Who should attend?

 

EVERY people-manager and team leader, but especially

new or inexperienced managers

managers of
customer-facing teams
(engaged employees create engaged customers!)

managers of teams with multi-generation members

 

Call us to check availability and book places
024 7641 1288

 

 

 

 

Introductory Workshop

 

To enable the

senior management team

to fully appreciate the NextGen paradigm and the CHOICE leadership model a

1-day overview workshop

can be held on your site

The workshop encourages reflection on how leadership styles and practices can impact on organisational performance